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Failure to Collect: Any cat not collected within 3 days of the date on which they are due to depart, will be re-homed at our discretion. If pick up is late, the cat will not necessarily be in the room they stayed in due to other bookings arriving. They will need to be kept either in the isolation room or other arrangements made by ourselves.

Weight Loss / Weight Gain: Occasionally, despite encouragement, a boarding cat may eat or drink less than usual whilst settling in. We are unable to take responsibility for the quantity of water and food our boarders choose to consume. Additionally, while at the cattery your cat may gain weight as they may not be as active as they usually are when at home.






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