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Cats must be Vaccinated: Cats shall only be admitted in to the cattery if they are fully up to date with their annual vaccinations. In all cases a vaccination certificate will need to be sighted on arrival. Please do not be offended that we cannot accept your cat if you turn up without the certificate! This is for the protection of all guests.

Fleas and Worms: All cats admitted to the cattery should be up to date with flea and worm treatment. If a cat is found to have fleas or worms during their stay they will be given flea and worm treatments and the client will be billed accordingly.

Cancellations and Refunds: When you book into the cattery you will receive a confirmation stating the start and end dates of your booking. You will be charged for the full time your cat is booked in to the cattery, whether or not you pick up your cat early, or delay arrival day.

Boarding is at owner's risk: It is clearly understood that all cats are boarded at the cat owners' risk. While all precautions and care is taken, we are not liable for escaped cats, accidental injury, sickness, or death while in time of care.

Medical Conditions must be declared: Any underlying and current medical conditions are to be disclosed on arrival. It is the discretion of the cattery whether we accept boarding based on the type of condition. It is best to discuss this at time of booking.


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