Accommodation and Rates
THE CAT BOARDING EXPERIENCE
We offer 10 large individual cat units, which are separated into two designated areas for sleeping, feeding and litter box. We have soft duvets on the floor of the cage which are washed after each cat leave. The cats have warm baby fleecy blankets in winter and the heater is also turned on day and night, if necessary. There are a variety of toys, scratch pads and posts.
10 LARGE CAT UNITS
We offer large cat units with mezzanine floor and ample space for your cat to stretch. Each unit has a warm padding inside it and warm blankets.
THE HAPPY CAT HOTEL EXPERIENCE
Every cat that boards at our cattery dictate his or her own stay. The only rule that applies to each boarder is that every cat must stay in their cabin the first 24 hours. Everything else is managed on an individual basis, dictated by the needs of the cats themselves.
When possible, we let the cats out to walk around on their own terms. Some cats are more outgoing than others. We carefully watch to judge the interactions with fellow boarders to determine if they are comfortable being out with other cats. It's important to remember that cats don't behave or think like dogs; a new environment can be stressful, and we certainly don't want to exacerbate that stress by forcing them into uncomfortable situations.
You can check your cat in anytime between the time we open and 12pm. (from 9am on weekdays and on the weekends). Cats need more time to get cozy, and comfortable so we start them out in their own cat units in the same room as our free roam kitties, that way they can absorb the sights and smells of other cats, and become more comfortable, more quickly. The earlier you can check them in the better it is for them.
Their body language will tell us whether they want to be part of the floor group, or prefer to sit and watch comfortably in their own space. Either way they're highly stimulated by their surroundings. They don't call us CAT WHISPERERS FOR NOTHING!
We believe that even the angriest or shyest cats should have the same attention and love as the floor cats. So we'll spend most of our day making sure each and everyone of our guests is content, and comfortable in their surroundings.
BOARDING CATTERY RATES
Our rates are currently R100 per cat/ per night till December 1st 2018 and are fully inclusive of premium quality royal canin fit 32 food and litter. Our rates are not negotiable regardless of whether you bring your own food or not. From December 1st, our nightly rate will be R120. We will only give discounts from 3 cats upwards. We do not give discounts on one or 2 cats.
There are no half day rates. We charge only per night.
All payments need to be made in cash or by Snapscan. We do not accept cards or cheques. No EFT payments are accepted.
The boarding rate is charged PER NIGHT (regardless of the time of arrival) which ends at 12 p.m. the following day i.e. a late checkout time after 12pm is a new day and will be charged for..
We have a minimum stay/cattery boarding of 3 days.
Bookings must be for at least 3 nights or more. During peak season (Easter and Christmas) at least 5 nights or more are required.
All cattery fees are to be paid in full when checking in. No payments will be accepted on collection.
Cash or Snapscan payments are to be made to the cattery. There are NO credit card facilities and cheques and EFT are not accepted
A copy of an up to date vaccination certificate is required when making a booking. Please ensure cats are vaccinated at least 14 days prior to arrival. Failure to provide proof of vaccination will mean that your cat will NOT be admitted to the cattery.
All cats must be treated for external parasites – ticks and fleas before arrival.
Unfortunately ill cats cannot be accepted at the cattery.
If you cat should require veterinary attention while at the happy cat hotel, you will be contacted and advised immediately thereof.
Should the cat not be collected within 3 days of the collection date and the owner fails to contact the cattery within this period, the cat will become the property of the cattery and therefore may be rehomed or donated to the SPCA at our discretion.
VACCINATION AND MEDICATION REQUIREMENTS
All of our guests are required to show proof of current vaccination. The following vaccinations are required and need to be up to date (and certified):
Three in one (Feline rhinotracheitis, Feline Calicivirus and Feline Panleukopaeniavirus)
This vaccine is usually done annually and at least 14 days prior to checking in.
Usually done annually or tri-annually depending on the area and at least 14 days prior to checking in.
Aka BB, Nobivac intranasal BB. Not done routinely by vets but strictly required for this cattery.
It prevents "snuffles" a contagious respiratory disease complex of cats. Has to be done at least 3 days prior to check in.
Optional but highly recommended for young cats.
All cats have to be de-wormed with a suitable de-wormer at least three days prior to checking in. All cats checking in will receive a free Capstar tablet on arrival -this is to ensure a flea free environment for all our visitors!
All the above requirements are essential to allow your cat into our cattery. In the unlikely event of a shortfall in any of these items,
the item can be offered by one of our veterinarians prior to check in, kindly enquire with our reception.
Chief Everything Officer
All maintenance at the hotel is done by Patrick. He is the one our guests first meet when they arrive at the hotel. He will take on various duties around the hotel when help is needed, in accordance with Grace's exacting standards, or else!
Manager & Admin
Grace is the first point of contact should any of our guests need anything at all. She is always popping into the cattery to check they are enjoying their stay, and is the main provider of all the services at the hotel.
Chief Cat Groomer
Vanessa is the resident chief cat groomer. She grooms the cats till they purr and nod off in her arms. She gently strokes their belly and gives a gentle soft massage which our guests just absolutely love.